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Customer Response Show in HTML Format

edited Oct 13, 2017 12:24PM in Reporting & Analytics for B2C Service 1 comment

Content

Hi All,


I am facing issue while calling a report in the Customer Portal template.

In that the customer response column shows as HTML content but actually in the report it shows as small text.

It shows as expected in the AD.

I have attached the screenshot below here.

Version

Oracle Service Cloud May-2017
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