Can I control the time element of a "Between" filter
New to custom reports, but I am starting simple. I am working on reports to simply show an incident count of tickets opened in our queue by month, and then one for tickets closed by month. I am using filters to allow selection of queue, group by month/year, and want to add one that allows me to pick the date range. The date range filter is giving me the problem.
When I add the filter for "between" it automatically sets the date and time to my system date. The time is causing the problem when I run my reports. I can choose my date range just fine, but I can not seem to control the time and this causes errors in my results. E.g. If my system time was 11:30am when I created the filter, it will always use that time regardless of date I choose. If I want to count tickets opened/closed on the selected date the time matters and some tickets may not get included if they are