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Infolets - Can we create them from scratch?

edited Nov 10, 2017 2:34PM in Reporting & Analytics for B2C Service 2 comments

Content

Hello,

The Infolets that are provided in the Service Reports are right along the lines of what I am trying to do.  However, I would really like to create one from scratch.  Is this something that's available to me?  Or reports and dashboards are it?

Thanks in advance. 

Version

Service Cloud May 2017
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