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Why is the invoice still showing an unearned balance after revenue recognition is completed?

edited Jun 19, 2025 8:48AM in Receivables & Collections

Summary:

I’ve just created an invoice as a bill in advance using the revenue scheduling (5 days) type Daily Revenue Rate, All Periods. I’ve also filled in the start and end dates in the revenue scheduling section.

However, after running the revenue recognition process and reviewing the journal generated in the subledger (via View Accounting), I noticed that the journal class and account are still showing as “Receivable” under “Unearned.” Could you please help verify if something is missing in the configuration or explain why the revenue recognition entry is not generated as expected?

As additional information, the invoice date is already in the past, and by the time I ran the Revenue Recognition process, more than 5 days had already passed since the billing date. Based on this, the system should have recognized the revenue and moved the balance from Unearned Revenue to Revenue. However, the journal still shows the balance under Unearned Revenue.

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