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Password Reset Reports/Tracking

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edited Nov 16, 2017 4:06PM in Reporting & Analytics for B2C Service 1 comment

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Hi,

Has anyone found or created a report to track agents resetting their passwords via email?  We are looking for the best way to track who is using this feature, how often they are using it, etc.

Any advise/ideas?

Thanks,
Letisha
 

 

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Service Cloud

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