Invoice coding workflow notifications disappear even if action is not taken

Summary:

We have an issue at client network, where we have account coding enabled, when the account coding is initiated it does come in the notifications, and once the notifications is clicked, it status changes to done, even if action to complete, return or updating the distributions is done or not.

The behavior is different in invoice approval notifications, as that notifications stays and goes away only when action to approve or reject is taken on it.

the system settings are same of invoice coding and invoice approval in BPM

the client is having issue, as many account coding notifications left unworked as it just goes away on single click.