You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Dashboard Drill-Down Level Refresh

Accepted answer
edited Nov 30, 2017 9:11PM in Reporting & Analytics for B2C Service 4 comments


We have a dashboard that has a drill-down view.  After clicking into the drill-down view the dashboard will eventually refresh (after 120 seconds) which causes the dashboard to reload and we are no longer in the drill-down view.  This causes our agents to have to click into the drill-down view again.  Has anyone figured out a way to allow the dashboard to refresh without going back to the main view?


November 16

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!