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Dashboard Drill-Down Level Refresh

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edited Nov 30, 2017 9:11PM in Reporting & Analytics for B2C Service 4 comments

Content

We have a dashboard that has a drill-down view.  After clicking into the drill-down view the dashboard will eventually refresh (after 120 seconds) which causes the dashboard to reload and we are no longer in the drill-down view.  This causes our agents to have to click into the drill-down view again.  Has anyone figured out a way to allow the dashboard to refresh without going back to the main view?

Version

November 16

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