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Prevent automatic receipts for customers who do not have a valid bank account or DD authorization

Summary:

Prevent automatic receipt generation for customers who do not have a valid bank account or DD authorization

Content (please ensure you mask any confidential information):

We are generating automatic receipts for specific customers. These customer have an automatic receipt method assigned at the customer master level. But,

  • In some cases, these customers have an active bank account but do not have Direct Debit (DD) authorization configured at the customer master level.
  • In some cases, these customers may not have both- active bank account or Direct Debit (DD) authorization configured at the customer master level.

In EBS, such receipts were never created in the absence of DD authorization. However, in Fusion, we’ve observed that there is no such restriction, and the system still allows automatic receipt creation.

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