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Changing size of custom field

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edited Jan 9, 2018 7:57PM in Reporting & Analytics for B2C Service 4 comments

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Hello, 

In an effort of controlling data quality, we would like to limit a custom field from 255 characters to 10. There is data currently in this field that would break that rule. How will this change react to the data? Will it cut off old data after 10 characters?

Thank you in advance! 

 

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Service Cloud

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