Register today for Oracle CloudWorld. October 17th - 20th, Las Vegas

Register now

Hillel Cooperman, Senior VP of User Experience Design, has a message for you on Oracle CloudWorld

Watch now
Report for incidents that are forwarded. — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Report for incidents that are forwarded.

Received Response
11
Views
11
Comments
edited Jan 29, 2018 9:39AM in Reporting & Analytics for B2C Service 11 comments

Content

I have a requirement by which my agent will forward an incident to some email id. After doing this he should be able to track all the incidents with email ids to which he forwarded the incidents. Please can i create this report? If this, please can i know the table for this.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!