You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Work Hour Relative Interval

edited Jan 29, 2018 8:59PM in Reporting & Analytics for B2C Service 4 comments

Content

Hey awesome people!

We have been going on absolute time, and now we are not going to be 24 hours. I need to modify my reports to be in relative time. The only advise I got was to add the work hour relative interval column to them( and they seemed like this was all).  This makes my reports very long . I am trying to add it to the edit time by incident report and the SL by que report and some others and I can't get it to work.. do I need to change my definitions? Sorry this stuff is bonkers to

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!