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Invalid email address reporting

Received Response
edited Feb 13, 2018 3:43PM in Reporting & Analytics for B2C Service 1 comment


Is there a report that can be run to view the invalid emails received into RightNow as contacts from the Customer Portal? I know that an icon appears when "Response" and Send on Save are selected to indicate attempting to send to an invalid email. But is there a report that can be run for date range for all Responses submitted to invalid emails?


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