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This session is no longer valid. One possible cause is that you are logged in on another copy of the

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edited Feb 14, 2018 2:01PM in Reporting & Analytics for B2C Service 8 comments

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Hi All,



I tried to create a incident report from which I can open the attachment of the incidents directly. I referred to https://cloudcustomerconnect.oracle.com/posts/c588cdb611#161840 for creating this report. This is a very old post. Report is working absolutely fine. When i click on any cell of 'User File Name', it downloading the attachment with ease. 



Now, I exported that report in HTML format and tried to open the same URL from the exported report. This time it is redirecting me to the 'Access Denied' page, which shows the message ' This session is no longer valid. One possible cause is that you are logged in on another copy of the program.' 

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