How do I find out what questions are being asked in Smart Assistant?
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Hello,
I am trying to find out what questions customers are asking when they use smart assistant. I have made some custom reports using the keyword searches table but they do not match the customer questions. There is a table called knowledge foundation smartassistant log which seems to have the information I need but I cannot find the table when I build the report. All help will be very welcome.
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service cloud
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