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Count of incidents per days without using a filter.

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edited Mar 9, 2018 10:42AM in Reporting & Analytics for B2C Service 11 comments

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Hi,

I am trying to build a report that will show a combination of currently Open incidents in the Qs and the ones that were resolved "Yesterday" and "Today".

I understand that to get the resolved on a specific date, I could make a simple count of e.g. incidents.last_ responded and add a filter, but then I will lose the incidents that are currently in Open status, so would have to go with a Dashboard combining reports.

Is it possible to get this data in one report, ie with an expression in the column?

Many thanks

Pavol

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