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Remove '& nbsp' from incident text in the report

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edited Mar 16, 2018 1:36PM in Reporting & Analytics for B2C Service 4 comments

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Hi all,

We created a report for incident responses using 'threads.note' column. Every thing is good, only problem is, in the report, it is showing, blank lines as '&nbsp'. We have checked the 'strip HTML tag' checkbox, but it is still there. Please refer to attached screenshot for better clarification. 

Can anyone help to remove '&nbsp' from the report.

Many Thanks,

Dev

 

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