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OSC Tect Analytics

edited Mar 19, 2018 4:20PM in Reporting & Analytics for B2C Service 2 comments

Content

Hi All,

Currently, we are using OSC as our main tool for our Chat Support. I was assigned to create FAQs for Chat or common questions that are being raised in every chat.

Can someone help me to create a report about Text Analytics is OSC?

Thank you!

Jovit

Version

Oracle Service Cloud Right Now
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