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Availability Tracking Report. — Cloud Customer Connect

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Availability Tracking Report.

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Mar 28, 2018 6:59PM edited Mar 28, 2018 6:59PM in Reporting & Analytics for B2C Service

Content

there is currently some report showing number of online agents V.S. number of agents paused, in a history (report) that manages a new log (row) with each update of this information?

Or is there any way to make a report with this information?

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