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Custom report for only the incidents assigned to me on the very previous day

edited Aug 24, 2015 3:05PM in Reporting & Analytics for B2C Service 6 comments

Content

Hi,

In agent desktop I want to create a report such that I see only the incidents assigned to me on the very previous day. The report should open without any filters and whenever I open it should show me the incident assigned to me on the previous day. Is there any way to make such a customization....?

There is a dummy report which I created. Please find the screenshot below.

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I don't want this screen to appear when I click on my report. when ever I click on my reports I should directly get this(below) screen i.e. the incidents which I created yesterday...and if I run  this report tomorrow I should get only the incident which is assigned to me today...

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