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Accessing Filters in a Column Definition

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edited Apr 18, 2018 3:11PM in Reporting & Analytics for B2C Service 2 comments

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Hi,

Please see attached image. We have a report showing a count of incidents in various statuses for an agent.

However, what we want to be able to do is for the "resolved" column, apply user defined dates from a filter. So if they choose a "from" and "to" date, then this column gets filtered accordingly, but the rest are left alone.

What's the best way to do this?

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