Parent Incident status with Parent-Child relation
I have linked incident with parent incident using system attribute called parentincident and give association relation.
Report should display the following fields
child incident no, child ref no, child status,parent incident no(parentincident) and parent status.
Criteria for report
Where a main (parent) incident is set to ‘Solved’ AND any of its ‘Linked’ (child) incidents are NOT set to ‘Solved’
How to bring parent incident status in this report?