We'd love to hear from you! Provide  feedback  to earn a badge today. Take our quick survey
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Backlog Report

Received Response
12
Views
5
Comments
edited Oct 29, 2011 4:54PM in Reporting & Analytics for B2C Service 5 comments

Content

We are trying to create a backlog report where the backlog is the total number of cases still open at the end of each day. The standard backlog report does not give us that information. Has anyone else tried to create a similar report? If so, do you have any tips on how to create this? Thanks!

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!