We'd love to hear from you! Provide  feedback  to earn a badge today. Take our quick survey
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Including rule state in report

Received Response
7
Views
10
Comments
edited May 4, 2018 11:38AM in Reporting & Analytics for B2C Service 10 comments

Content

Hi there,

Please could someone help me with a report, I would like to see all incidents that are currently in rule_state 1 i.e. new incidents. I'm struggling to find which table the rule state is held in to add it as a column to a report.

Many thanks

Simon

Version

OSC 18A

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!