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How do I display zero's instead of the "There are no items to show in this view"?

Accepted answer
edited Sep 28, 2015 2:03PM in Reporting & Analytics for B2C Service 10 comments


We have a daily scheduled Chat report that is being consumed by our developmenet team for a business dashboard. The problem is on days when there is no activity; like Saturdays and Sundays the report is sent with the verbiage on line two of the csv file, "There are no items to show in this view." Instead of having them add additional code to an already large project I was hoping to just have the columns fill with the number 0. I have formatted the columns to display as  instead of display blank. Any other ideas?



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