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Can you create a report that shows number of surveys an agent has completed with number of questions — Cloud Customer Connect
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Can you create a report that shows number of surveys an agent has completed with number of questions

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edited Oct 6, 2015 12:57PM in Reporting & Analytics for B2C Service 1 comment

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I am new to the system but have been tasked to create a grid report which can be exported.

My design would be to have the agents name, number of surveys, questions and responses.

I have attached what i currently have. The Survey Completed column seems to display the total number of surveys for everyone from when we began using the system.

Any pointers would be well received.

Thanks in advance

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