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Reporting questions from Texas User Group meeting

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edited Aug 15, 2018 6:26PM in Reporting & Analytics for B2C Service 2 comments

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There were a number of questions regarding reporting and Vimal has provided some resources:



Performance best practices whitepaper (and corresponding Modern Service Experience presentation from Vegas last year).



White Paper: attached in https://cloudcustomerconnect.oracle.com/posts/388da23f4a



MSE 2015 Presentation: https://www.youtube.com/watch?v=pAndyG3Ttmg&index=29&list=PL5Nry73Mn3b9Nlw8OGwDoE9kB_QFevgfy



June 2015 webinar on Administration Tips and Tricks that can be found here:



https://www.bit.ly/DNExperts



Look for “Ask the Experts: Save Yourself Time and Headaches with Report Administration Tips & Tricks” and view the playback if desired.



Slide deck can be found here:

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