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User Login Activity - BUI

edited Mar 27, 2017 5:55PM in Reporting & Analytics for B2C Service 4 comments

Content

When agent logs into the console application an User Transaction of type login is recorded. But this doesn't happen when the agent logs in through the Browser UI.

Is there anyway we can monitor the login activity of agents using BUI ? Or is it a product issue ?

Thank You,

Darz

Version

May 2016
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