Events in fusion Sales
Summary:
I recently came across an Events object under Sales in a demo environment of Oracle Fusion CX Sales. However, I couldn’t find any documentation or configuration details related to this object in the standard CX Sales implementation guides.
Content (please ensure you mask any confidential information):
I’m curious to understand more about the Events object in Oracle CX Sales. Specifically, I’d like to know:
- What are the typical use cases for the Events object?
- Are there any known limitations or considerations when using it?
- Is there an implementation guide or configuration documentation available?
- How does it relate to other common objects like Opportunities, Leads, Activities, Accounts, and Contacts?
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