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Events in fusion Sales

in Sales 2 comments

Summary:

I recently came across an Events object under Sales in a demo environment of Oracle Fusion CX Sales. However, I couldn’t find any documentation or configuration details related to this object in the standard CX Sales implementation guides.

Content (please ensure you mask any confidential information):

I’m curious to understand more about the Events object in Oracle CX Sales. Specifically, I’d like to know:

  • What are the typical use cases for the Events object?
  • Are there any known limitations or considerations when using it?
  • Is there an implementation guide or configuration documentation available?
  • How does it relate to other common objects like Opportunities, Leads, Activities, Accounts, and Contacts?

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