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bulk Update/Creation of Customer Contact Points (Emails) - FBDI, API, or Spreadsheet?

in Receivables & Collections

Hello Community,

My client requires a way to update customer contact points in bulk, specifically by creating new email addresses for their existing customers. I need to implement a solution to handle this request with the best practice in mind.

I would like to know the community's suggestions on the most efficient and reliable method to perform this bulk update.

Could you please provide guidance on the following?

  • What is the recommended approach for creating new customer emails in bulk?
  • Is it possible to achieve this via FBDI (File-Based Data Import), a specific API, or a simple spreadsheet upload?
  • What is the best practice for updating customer emails in bulk to ensure data integrity and system performance?
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