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Payment Approval workflow error for new disbursement BU

edited Sep 24, 2025 2:26PM in Payables, Payments & Cash Management 1 comment

Summary:

We have created new shared service BU for Payment function which will pay on behalf of other BU.

After setting service provider relationship and other necessary setups invoice has payment BU as new BU as expected

When PPR created , after payment approval workflow initiated, its completing with below error.

com.oracle.bpel.client.BPELFault: faultName: {{http://xmlns.oracle.com/apps/financials/payments/fundsDisbursement/payments/paymentsApprovalService/}ServiceException} messageType: {{http://xmlns.oracle.com/adf/svc/errors/}ServiceException} parts: {{ ServiceErrorMessage=ORA-06502: PL/SQL: numeric or value error: NULL index table key value ORA-06512: at "FUSION.IBY_BUILD_UTILS_PKG", line 2563 ORA-06512: at "FUSION.IBY_BUILD_UTILS_PKG", line 2666 ORA-06512: at line 1 https://docs.oracle.com/error-help/db/ora-06502/SEVERITY_ERRORPaymentServiceRequestId=1332741PPRTotalAmountPPRCurrencyoracle.jbo.JboException} cause: {Client received SOAP Fault from server : ORA-06502: PL/SQL: numeric or value error: NULL index table key value ORA-06512: at "FUSION.IBY_BUILD_UTILS_PKG", line 2563 ORA-06512: at "FUSION.IBY_BUILD_UTILS_PKG", line 2666 ORA-06512: at line 1 https://docs.oracle.com/error-help/db/ora-06502/}

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