Fusion Recruit Redwood Candidate /Application Lists and Filters Not Updating - Workarounds
Since last week we have been having an issue with applications in Redwood Recruit. When an application is moved to a new phase or state, this is reflected on the application itself, however it is NOT reflected when filtering for that phase or state on the requisition. We are also not seeing new applications come through, and Hiring Managers are not seeing candidates passed through to them.
The only way to update the lists / filters is to run the scheduled job "ESS job to create index definition and perform initial ingest to OSCS" with the parameter "fa-hcm-application". We raised an SR for this and this is Oracle's suggested workaround, however it is quite an intensive process that takes at least 30 minutes to run each time, so still causing significant delays and confusion for users.