You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Requisition approval workflow corrupted after deployment of new approval rule

in Self Service Procurement 1 comment

Dear Team,

We have a case of Requisition approval workflow corruption after deployment of new approval rule.
Here are the series of events:

Client gave us a requirement for requisition auto-rejection. For this, we created a new rule from scratch (without disturbing any existing approval rule). After the new rule was deployed, the requisitions which were already in 'Pending Approval' got corrupted. We had to withdraw and resubmit the requistions again.

Our expectation was that, if we are not updating/deleting any existing approval rules, the requisitions which were in 'Pending Approval' should not have got affected by this.

Can anyone from your experience can help us to know the system behaviour? is there a document in support? is there a SOP which we could follow for such future deployments?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!