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AP invoice approvals not working as expected

in Payables, Payments & Cash Management

Summary:

we have setup invoice approvals in AP.Its 2 level approval basis. invoice will be submitted with requestor name in requestor field. 1st level of approval is requester and second level of approval is manager of requestor. we tested one invoice with requestor name and we checked her manager name is present in top participant section. But when initiated approval she dint get any notification.how could this happen. Anyone who can help please guide.

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