Supplemental Life Configuration Set Up to Suspend Enrollment
We need some guidance on what our configurations should reflect to support this scenario for our Supplemental Life plan.
Our requirements for Supplemental Life:
New Employee is hired on; they are eligible to enroll in Supplemental Life up to 150K without certification. That scenario is working.
If the employee has been offered the plan before, but did not enroll, and now wants to enroll later, then the Supplemental Life plan should suspend, pending a certification. However, in this scenario where the employee has been offered the plan before but did not enroll and is now enrolling, the plan is auto approving for all amounts (even beyond 150K guaranteed amount) and is not suspending pending the EOI.
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