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Scheduled Administrative Life Event not automatically processed and closed in benefits page

in Benefits 2 comments

Summary:

Hi Expert,

we have encountered an issue when we mass process the Scheduled administrative life event for the active employees and we noticed the Life event is not automatically processed and closed in Benefits page.

Our configuration for 2026 Administrative LE are same with our 2025 Administrative Configuration.

Please note last year OE our environment is not yet redwood and we didn't encountered any issue when processing the administrative LE and the LE automatically processed and Closed.

We would like to confirm is this known issue in redwood even the configuration schedule is correct?


Thank you in advance!

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