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features enabled under the Gen AI enablement for the Redwood Service Center?

in Fusion Service 2 comments

Summary:

Hi @Edson Junior, Oracle @Karyn Kurland-Oracle

Could you please share the detailed list of features that have been enabled as part of the Gen AI enablement initiative in the Redwood Service Center as a part of 25D? We would like to review which Gen AI capabilities are currently active and understand their scope and functionality within the service center environment.

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