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New Hire Life Event is showing Enroll in Ben Admin but not showing in Self Service after Open Enroll

in Benefits 4 comments

Summary:

We have 3 new hires that were hired on 11/10 after Open Enrollment. The New Hire Life event is showing open under Ben Admin but on the employee self service it's not showing Enroll Now. I have backed out and reprocessed the New Hire Life event and it's still not working.

What else do I need to run?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable): 25D Testing



Code Snippet (add any code snippets that support your topic, if applicable):

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