Critical Alert Due Date has been reached for a task

Summary:

Notification triggered to Line Manager that due date has been reached even for cancelled documents.

Content (please ensure you mask any confidential information):

The probation document has been cancelled for employees. However, the alerts continue to trigger for line managers that due date has been reached. How can this be prevented?

Version (include the version you are using, if applicable):

25B

Code Snippet (add any code snippets that support your topic, if applicable):