Inactive employee notification to manager not working
Summary:
There was one inactive employee in the system and a CC file was loaded.
As per Oracle documents, Upload and validate card transactions process runs a child process for inactive cards which send a notification to the manager of the inactive employee. This functionality is not working.
The upload and validate card trans process does catch the inactive employee transaction but no notification is triggered. No changes are made to the BPM worklist rules.
Reference-
"Notification Recipients
By default, the application notifies the manager of an inactive employee when charges arrive after the termination date. If a manager does not exist, the application notifies the second level manager. Managers can accept the responsibility to submit expense reports or delegate that responsibility to another user. However, some companies like to designate selected employees to submit expense reports for inactive employees. To address this, administrators can now configure a recipient other than managers. The recipients can be a user or a role."