OPEN - Default Enrollment benefits process during
in Benefits
Summary:
OPEN - Default Enrollment benefits process during
During the Open Enrollment process, the system did not assign or carry forward the default enrollments for the next year as expected. The Open Enrollment scheduled process ran successfully with few employees failure; however, when attempting to close the event, the process failed with an error and did not complete the closure.
Has anyone experienced a similar issue before? If so, could you please advise what areas we should review or provide any guidance or documentation that may help us troubleshoot and resolve this issue?
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