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25B feature: Summarize Award Approval Attachments with Generative AI is not working

in Purchasing

Summary:

I have completed all the configuration and validation steps for the new enabled feature, but it is not working. The notifications for approval of negotiation awards do not summarize the attachments using AI. The attachment has been correctly selected as “To award approver.”

Content (please ensure you mask any confidential information):

I have enabled the feature:

I have also attached a text-only document in the negotiation award with the category “To award approver.”

However, the summary attachment does not work in approval notifications, as mentioned in Oracle's note:


Version (include the version you are using, if applicable):

25C


Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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