Billing Date Not Populating on BFB Invoice Despite Correct Setup – What Could Be the Cause?

Summary:

Content (please ensure you mask any confidential information):

Hi Team,

We are encountering an issue in our Test Instance where the Billing Date is not populating on an AR Invoice for a Balance Forward Billing (BFB) customer, even though all standard BFB configuration appears correct.

Below is the full scenario:

Setup Details

• A weekly BFB Cycle is configured to bill every Friday.
• The “Exclude Saturday and Sunday” checkbox is not selected.
• This BFB Cycle is assigned to the Payment Term, and the same Payment Term is assigned to the Customer at both Account and Site levels.

Invoice Creation Scenario