Unable to reset the password for my Oracle Cloud account

Summary:

Unable to reset Oracle Cloud password due to a "Concurrent reset password requests" error blocking the process for user.

Content (please ensure you mask any confidential information):

I am unable to reset the password for my Oracle Cloud account. Every time I attempt to initiate a password reset, the system returns the following error message:"Concurrent reset password requests from user [username] exceeded max allowed of 1."

It appears that a previous request is stuck or the system is preventing new attempts. I have tried waiting, but the issue persists and I cannot receive the reset email. Furthermore, I can't receive any reset password emails.