The Case of the Shifting Date Range: Fixing Mismatched Eloqua Insight Agent and Manual Results

Anyone who works with Eloqua Insight long enough eventually encounters a strange and frustrating scenario. You open your scheduled Insight report in your inbox, expecting the usual numbers. Instead, the data looks wrong. Missing submissions. Unexpected gaps. But when you run the exact same report manually inside Insight, everything looks perfect.

No errors. No failures. Just different results.

This is one of those issues that feels like a bug, but isn’t. It’s a subtle architectural behavior that has tripped up Eloqua users for years. And once you understand what’s happening, the fix is clean, reliable, and reusable across any time zone.