Offboarding journey task assigned to wrong Area of Responsibility from old company assignment
in Journeys
Summary:
We use Area of Responsibility (company based) as performer/owner in Offboarding Journeys.An employee had an old assignment in another company with a different AOR.Although the checklist was started for the latest assignment, the task was assigned to the old company’s AOR.How does Oracle Journeys decide which assignment/company is used for AOR resolution?Is there a way to force using the current assignment instead of an old one?
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