HCM Communicate – Journey Completion Shows 0% Status After Completion
Summary:
In HCM Communicate campaign, when the user completes the journey, the status of the Journey continues to display as 0%, even after the Journey has been completed. The system does not reflect the actual completion progress.
Content (please ensure you mask any confidential information):
We have verified that the Journey has been completed; however, the progress indicator does not update accordingly.
Has anyone experienced a similar issue, or is there any additional configuration required to ensure that the Journey completion percentage is updated correctly?
Version (include the version you are using, if applicable):
25D
Code Snippet (add any code snippets that support your topic, if applicable):
0