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We cannot approve the credit case folder

edited Feb 18, 2026 4:56PM in Receivables & Collections

Our client has a requirement to do a credit check.

We were able to set up order management and create a credit case folder.

However, when we try to approve it, an error message "You must enter values for all required data points before approving the case folder. (AR-857528)" appears and we are unable to approve it.

Can you tell me what setup we're missing?

Version (include the version you are using, if applicable):
Oracle Fusion Cloud Applications 25D (11.13.25.10.0)

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