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New 26A Feature: Message Scenarios Integration Event Delivery Channel

in Field Service 4 comments

Summary:

I am testing this new 26A feature Message Scenarios Integration Event Delivery Channel, and I was able to submit a new event "messageStepTriggered".

However, when configuring the OFS trigger events in OIC (version 26.01), I can’t find any event related to “Message Step Triggered.”

Could you please advise how this can be connected to OIC, similar to how “Activity Created,” “Activity Completed,” etc., are set up—where we simply select the event from the list? Below is the sample list of OFS trigger events available in OIC.

Thanks!

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