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Oracle Fusion Field Service Worker Availability Integration

in Field Service 1 comment

Summary:

We are using 'Oracle HCM Fusion FS Worker Availability' integration in the HCM-FFS accelerator in OIC. It is creating the 'ResourceExceptions' activity type in OFS but failing at the step where it is querying for the Public workers. (/hcmRestApi/resources/11.13.18.05/publicWorkers ) because it is not able to fetch any records even though there are employees present in the instance. Could someone please explain how to see if Public workers are setup and what needs to be done for this API to fetch the results.


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