Expense delegation for Inactive user, Line manager does not have option to accept the delegation

Summary:

Hello,

I would like to ask the community for insight into a potential reason why some line managers receive the option to Accept Delegation for an inactive employee, while others do not.

We have the Process Inactive Users feature enabled, and the related scheduled job is running successfully on a daily basis. In most cases, line managers receive both:

• an email notification, and
• a web application notification

with an option to Accept the delegation for the inactive employee.

However, in some cases, line managers still receive the email and web notification, but without the “Accept Delegation” option. And the line manager is unable to see the Inactive user in the Expense Delegation dashboard area.